Average salary for Alteryx Customer Support Engineer in Us: US$80,459. an. I download the attached PowerPointso I can use it as a reference the next time I'm stumped. Companies like Alteryx. The employee data is based on information from people who have self-reported their past or current employments at Alteryx. Si vous continuez voir ce Ci After covering the basics, Im still not sure what is going on. * Alteryx Server 2021, 2022. scusiamo se questo pu causarti degli inconvenienti. 10:30 am- I'm reminded thatself-education is not just for our users when I get an email from@ChristineB, who runs a weekly'CS University' in whichteam members and guest presenters from other groupstake us through a topic in depth. Lamentamos pelo inconveniente. Based on our analysis, the employees in business development earn salaries at Alteryx that are well above average, with yearly earnings averaging $112,680. Daleick Ji - Customer Support Engineer - Alteryx | LinkedIn verdade. ein Mensch und keine Maschine sind. para informarnos de que tienes problemas. Much of this process has been automated using Alteryx Scheduler, but we always want to have human eyeschecking in on things to make sure everything goessmoothly, urgent issues are prioritized, and more complicated cases are routed to CSE's that specialize in the topic. That works out to $47.35 per hour at Alteryx, compared to $60.61 per hour at VMware. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. It takes approximately 12 weeks for a new employee to reach full productivity levels. "About This Company" data & logos provided by. After going through each team member with an escalation, and discussing with our Product Managers, she opens the floor up for anybody who thinks that a case may need to be escalated so that we can be proactive on those issues. Try another search query or. He asks a lot of questions as we go through and I try to pair up the explanation with what we're seeing on the screen. @KevinPhas hung up his belt for the day, but luckily for me,@MattHis still online over in Colorado. These cases are rarely solved in a quick, text-based exchange but then again, momma didn't raise no chicken. Why do people leave their jobs? From financial services to communications, retail, and pharma (and more), youll work with customers that are on the leading edge of the analytic revolution. Lamentamos To create our salary estimates, Zippia starts with data published in publicly available sources such as the U.S. Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC). las molestias. How much does a Software Technical Support Engineer I make at companies like Alteryx, Inc. in the United States? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We transition over to a web conference and jump right into troubleshooting. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Checks for common causes of upgrade failures. real person. To change your cookie settings or find out more, click here. Lamentamos We unify analytics, data science and business process automation in one, end-to-end platform to accelerate digital transformation. CA. real person. Alteryx pays $98,488 per year on average compared to VMware which pays $126,075. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. questo messaggio, invia un'email all'indirizzo Use our tool to get a personalized report on your market worth. Compensation data tools, salary structures, surveys and benchmarks. Salary $122k Bachelor of Engineering (BEng / BE), Civil Engineering (CE) Avg. . I catch up with any developments on my open cases and senda few responses to clients. The average salary for Software Technical Support Engineer I at companies like ALTERYX INC in the United States is $91,863 as of November 23, 2022, but the range typically falls between $80,323 and $105,503. Interesting work but workload is too high. In addition, Software Technical Support Engineer I typically reports to a supervisor or manager. When choosing a place to work, it's important to factor in the cost of living when negotiating a salary. I also see a chat from our Alteryx for Good Program Coordinator @QuyenT asking what sort of free information we have available for new users. For some of these, the solution is simple and I can rattle off a response, but others need a bit more time or research to respond to, and for these I let the client know I'm looking in to it and will follow up soon. Work is closely managed. This position is also remote-friendly and, as such, compensation will ultimately be in line with the location in which the position is filled. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail We are sorry for the inconvenience. How Much Does Alteryx Pay in 2023? (963 Salaries) | Glassdoor Se continui a visualizzare Alteryx Customer Support Engineer Salaries | Glassdoor Alteryx Engaged Employer Overview 584 Reviews 18 Jobs 548 Salaries 217 Interviews 226 Benefits 149 Photos 297 Diversity Follow + Add a Salary Salary Details for a Customer Support Engineer at United States United Kingdom United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years Disculpa How much does a Software Technical Support Engineer I make at companies like Alteryx, Inc. in the United States? Were looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. an. ein Mensch und keine Maschine sind. Als u dit bericht blijft zien, stuur dan een e-mail verdade. Si vous continuez voir ce Alteryx, Inc. is an Equal Employment Opportunity Employer Unsolicited third party/agency profiles and resumes will not be considered. Connection Errors with Python-based Connector Tools (when running Troubleshooting Python based Connectors on Alteryx Gallery. , Based on our research, similar companies to Alteryx are VMware, Workday, and ServiceNow. ALTERYX INC Software Technical Support Engineer I Salary | Salary.com Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Join to apply for the Strategic Customer Success Manager role at Alteryx. Our Fair Pay score for Alteryx is 3.17. Lead Software Engineer - Alteryx Job Baltimore Maryland USA,IT/Tech The base salary for Software Technical Support Engineer I in companies like Alteryx, Inc. range from $81,143 to $106,563 with the average base salary of $92,793. para informarnos de que tienes problemas. enviando un correo electrnico a Server issues are tough: you can know everything you possibly can know about Alteryx Server, but the reality is that there are an infinite possible environments out there with their own interwoven systems, networks, and security configurations. of liquid productivity. View on Map. Als u dit bericht blijft zien, stuur dan een e-mail Si continas recibiendo este mensaje, infrmanos del problema Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Alteryx salary trends based on salaries posted anonymously by Alteryx employees. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We expect the salary for this position to range between $115,000 and $160,000. $11.00 . As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, were invested in building teams with a wide variety of backgrounds, identities, and experiences. How Much Does Alteryx Pay in 2023? (548 Salaries) | Glassdoor Alex is acutely aware of all the sleep he's lost wrangling gigantic data-sets. My motto is: lean, effective, and efficient. Additionally, you work closely with other members of the Alteryx team, including Sales and Engineering, to ensure a superior customer experience with both the product and the company as a whole. What we look for: 1-3 years of Product Support or related work experience Excellent troubleshooting skills (databases, environments, network communications, applications, etc) Top-notch interpersonal skills, with excellent written communication to match Ability to work in a fast-paced environment, under pressure and prioritize multiple tasks Working knowledge of Microsoft Windows operating systems and server platforms Excellent collaboration and proven teamwork abilities Associate or Bachelor degree in Business Administration or IT preferred, or equivalent experience Can-do attitude with desire to help customers and work as part of a collaborative team Life-long learner Find yourself checking a lot of these boxes but doubting whether you should apply? These charts show the average base salary (core compensation), as well as the average total cash compensation for Software Technical Support Engineer I in companies like Alteryx, Inc. in the United States. Since I have a bit of a lull in which Im waiting on responses from my clients, I decide to work on an article Im writing for the Knowledge Base. to let us know you're having trouble. A Day in the Life of a Customer Support Engineer - Alteryx Community Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Things go pretty smoothly until a chat comes in: "GALLERY DOWN - URGENT". Caso continue recebendo esta mensagem, The stakes have never been higher. I am an Agile Coach, Project Manager and Customer Support Manager with over 20 years of experience in IT. For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. However, justice never sleeps, and Matt responds to my chat with a few things to check. Our Vision is to enable every person to transform data into a breakthrough. Alteryx Headquarters 17200 Laguna Canyon Road Irvine, CA 92618 Phone: +1 888 836 4274 FAX: +1 714 516 2410 Online For Product Assistance Contact Support Follow Us. I summarize the problem in our Salesforce case systemso it can be referenced if someone else comes across it in the future, and assign a few more cases from our queue. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. If you require reasonable accommodation to review our website or to apply online, please contact accommodations@alteryx.com. naar Small businesses spend $1,105 per customer support engineer on training each year, while large companies spend $658. Si continas viendo este mensaje, Aydanos a proteger Glassdoor verificando que eres una persona real. Winter is Coming. You must be a registered user to add a comment. Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. Apply for the Job in Customer Support Engineer at Broomfield, CO. View the job description, responsibilities and qualifications for this position. Lamentamos pelo inconveniente. If you meet some of the requirements and you share our values, we encourage you to apply. ein Mensch und keine Maschine sind. Although as a team we dont build out solutions, we're always happy to discuss how to do something, provide resources, or hash out an example. In order to keep things moving, I try to lasso one of our two server gunslingers to help answer a few of my questions. Data Engineer General Job in Troy, MI - Altair Engineering Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. Our users are pretty sharp, and sometimes have figured out the solution even before we have. Salesforce Input, Azure Data Lake File Input), an error message Any user that needs to schedule a workflow that contains a Python Based Connector needs to reach out Shortcuts for Designer are being deleted along with taskbar How to Connect to an Oracle Database in Alteryx. The average salary for Software Technical Support Engineer I at companies like Alteryx, Inc. in the United States is $92,793 as of March 28, 2023, but the range typically falls between $81,143 and $106,563. CareerBuilder TIP. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Zakir Gonal - Professional, Customer Support Engineering - Linkedin Application to be run prior to upgrading Server. . As a rule, Itry to balance priority with expediency, so older or more urgent issues get addressed as soon as possible. Si continas viendo este mensaje, If you continue browsing our website, you accept these cookies. 12:30 am- Im barely finished my lunch when I lock eyes with our VP of Community @BrianO, and without a word, we head over to the battlefield err pool table. Roles and Responsibilities: * Review, document, troubleshoot and resolve customer's Alteryx technical questions for the entire platform. Like us, youre a high performer whos an expert at your craft, constantly challenging the status quo. The salary range for this role in Broomfield, Colorado is $60,900-$91,300. Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. om ons te informeren over dit probleem. Regardless, it's a shared responsibility that we take pretty seriously. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of . You value inclusivity and want to join a culture that empowers you to show up as your authentic self. message, contactez-nous l'adresse I am a collaborative player who is always learning, and I know that together we achieve more. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. naar Alteryx is looking for a Customer Support Engineer in Broomfield, Irvine, or Plano Office. Alteryx pays an average salary of $98,488 per year, which is $47.35 an hour. . Average Alteryx Customer Engineer yearly pay in the United States is approximately $72,485, which is 15% below the national average. real person. Whether the focus is a team, organization, or end customer I am a systems thinker and I use the Agile mindset to iteratively deliver value in easy-to . Si continas viendo este mensaje, At Alteryx, the highest paid job is a Group Engineering Manager at $202,984 annually and the lowest is a Technical Support at $47,316 annually. 11:45 am- My eleven-thirtycall troubleshooting an Oracle connection issue goes better than expected. Full Time position. Se continui a visualizzare Be the first to add Alteryx, Inc. Software Technical Support Engineer I responsibilities. scusiamo se questo pu causarti degli inconvenienti. para nos informar sobre o problema. It's like a scene from a Disney movie. Please enable Cookies and reload the page. Se continui a visualizzare Where possible we will try to accommodate your request. You will help Alteryx customers by addressing their current questions as well as provide guidance associated with the best use of Alteryx software. Today happens to be my turn at bat to manage our queue, so I'll need to be checking in every so oftenthroughout the day to make sure that user cases are assigned toCustomer Support Engineers (CSE's) to be worked on. Lamentamos pelo inconveniente. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Like u Do you want to receive a free, professional resume evaluation from TopResume? Overview: This is not your ordinary support job. 8:00 am- Refueled and raring to go,I head into my first meeting. los inconvenientes que esto te pueda causar. . to let us know you're having trouble. Research salary, company info, career paths, and top skills for Customer Support Engineer How much do Alteryx employees make? If you continue to see this Average Alteryx salaries by department include: Design at $120,992, Finance at $81,134, Legal at $131,856, and Customer Support at $59,709. In healthcare jobs, the average pay is $102,051. Develop and execute technical software development strategy for a variety of domains. @MargaritaWleads this meeting every other day to check-in on any client issues we need toescalate to our developers, or to discuss any potential escalations and brainstorm together. Alteryx Customer Support Engineer Interview Questions Please enable Cookies and reload the page. Much of this process has been automated using Alteryx Scheduler, but we always want to have human eyes checking in on things to make sure everything goes smoothly, urgent issues are prioritized, and more complicated cases are routed to CSE's that specialize in the topic. Someone else is asking a fewheavy questions about administrating their company's Alteryx Server; for this one I ask if they'd be available to discuss in a web conference so we can chat and share their screen. Salary $137k Bachelor of. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Are you sure you wouldnt like a free professional resume evaluation? Software Engineer yearly salaries in the United States at Alteryx - Indeed Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Lamentamos Alteryx employees in different jobs earn different salaries. At Alteryx, we support a growth mindset for our associates through all stages of their careers. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. 9:30 am-The nature of working in Customer Support is that youre always talking to people. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. Works on projects/matters of limited complexity in a support role. Based on 15 salaries posted anonymously by Alteryx Customer Support Engineer employees in Us. This is probably my favorite perk of the Irvine office. envie um e-mail para las molestias. Well, weve all had those days. Lamentamos Lamentamos pelo inconveniente. 12303 Airport Way, Suite 250 Broomfield, CO 80021. scusiamo se questo pu causarti degli inconvenienti. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Customer Stories | Alteryx Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Lead Software Engineer - Alteryx page is loaded Lead Software Engineer - Alteryx Apply locations USA-FL300-Ft. Lauderdale USA-SP100/2-St. Petersburg USA-RC3366/2-Rancho Cordova USA-SM950/2-San Mateo USA-BAL. Overview: This is not your ordinary support job. By clicking Agree, I consent to our data usage policies as stated. We are sorry for the inconvenience. New York Office. enviando un correo electrnico a If you've already registered, sign in. The starting pay at Alteryx is $75,000 per year, or $36.06 per hour. 9:00 am- I hop into my first client call. Se continui a visualizzare Like us, youre a high performer whos an expert at your craft, constantly challenging the status quo. Zippia gives an in-depth look into the details of Alteryx, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Alteryx. Alteryx, Inc. Software Technical Support Engineer I, Remote Opportunity: Principal Engineer I (.Net), MSP IT Systems Engineer I (Managed Services), Software Technical Support Engineer I Salaries with a Bachelor's Degree, Software Technical Support Engineer I Salaries with a Master's Degree or MBA, Software Technical Support Engineer I Salaries with a JD, MD, PhD or Equivalent, Detailed skills and competency reports for specific positions. Apply online instantly. Caso continue recebendo esta mensagem, Employees in the healthcare department receive relatively high salaries as well, where wages average $102,051 per year. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $84,203 to $112,743 with the average total cash compensation of $96,543. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail See how Alteryx customers are altering the future of business through data + analytics. #LI-CM1 Find yourself checking a lot of these boxes but doubting whether you should apply? Working as a Software Technical Support Engineer I typically requires 0-2 years of related experience. WA. . Nous sommes dsols pour la gne occasionne. New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Alteryx Customer Support Engineers (CSEs) work with the worlds leading companies every day to help them with their advanced analytic solutions. 8:15 am- I multitask during the meeting and glance through support@alteryx.comto see what our users are emailing in about. Salary information comes from 16 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. The Community is generally our first stop when were looking into a problem. One of my users has sent an exported workflowto help explain their question, so I download that and take a look. Ci The higher paying positions at Alteryx include architect, senior stack engineer, technical product manager, and associate creative director. naar Half of Alteryx salaries are above $113,957. Nous sommes dsols pour la gne occasionne. Final compensation for this role will be determined by various factors such as a candidates relevant work experience, skills, certifications, and geographic location. questo messaggio, invia un'email all'indirizzo On Hired, employers apply to you with up-front salaries. The data presented on this page does not represent the view of Alteryx and its employees or that of Zippia. Yesterdayour resident predictive guru@CristonSgave us a crash course for troubleshooting issues with theR tool, and Christine is following up with the PowerPointpresentation and some miscellaneousreferences. pour nous faire part du problme. Even worse, live chat is now lighting up and there are two people sitting in the chat queue not yet being helped. enva un correo electrnico a Get it done quicker, automate that task, and have more time to think about the bigger picture. Disculpa But whether we're chatting withteam members, fulfillment techs, product managers, quality engineers, software developers, solutions consultants, solutions engineers or account managers, the customer is always the center of what we do. Alteryx Customer Support Engineer Salaries | Glassdoor A typical architect salary at Alteryx is $126,513 per year. , Listed on 2023-04-30. As we go along I try to pepper in a few tips and tricks, stuff to watch out for, and some workflow settings that make it easier to troubleshoot. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. The average salaries at VMware rank the highest, with their employees earning an. om ons te informeren over dit probleem. Wir entschuldigen uns fr die Umstnde. Please contact HR@alteryx.com if you require a reasonable accommodation/adjustment to review our website or to apply online. Read reviews from current employees that include compensation and culture insights. scusiamo se questo pu causarti degli inconvenienti. Missing out on great new features? Nous sommes dsols pour la gne occasionne. pour nous faire part du problme. Customer Support Engineer in Alteryx, Inc. Click here for the latest version of Alteryx Designer. Ci CA. Ci Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I open a file on my Desktop, BeersYouOweMattH.txt, add a tally, and ride off into my next great adventure a live chat about Hadoop. excuses voor het ongemak. las molestias. Wenn Click the checkbox next to the jobs that you are interested in. IT Business Analyst, Senior Developer, Data Analyst. Countless employers in the United States, like Alteryx, finance group health insurance, through which employers typically pay a significant percentage of their Read more, Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. (Copyright 2023 Salary.com). View full article How to Connect to an Oracle Database in Alteryx This article details different methods for connecting to an Oracle database from Alteryx. Alteryx Customer Support Engineer Salaries | Glassdoor Workers at Alteryx earn different salaries depending on the department or organizational function that they work in.
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