FIX: Confirm the main gas supply valve is open. Hope New Member Messages 11 Reaction score 0 Points 1 Remove the inlet filter and wash it under the running water with the help of a brush. Navien error code E002 can be caused by low water pressure, so you have to ensure that the unit receives enough water. Get in touch with Navien technical support at 800-519-8794. Then, remove the screw that holds the air intake filter in its place. Error code E127 can be caused by an open or shorted APS. The heater turns off automatically when the flue pipe surpasses 149 degrees Fahrenheit. If the PCB is at fault, replace it. Its a small device adjoining, Read More How To Clean Thermocouple On Water Heater Complete GuideContinue, Tankless water heaters are a vital home appliance that produces warm water for our bathrooms, sinks, washing machines, and dishwashers. Turn off the device and examine the APSs condition. Examine and clean the filter in a cold water inlet. A Appliance Helpers representative is available for you 7 days-a-week including Holidays!! Navien Technical Supportoffersreal time remote video support assistance throughVisual Support - RemoteCallon your Apple or Android smartphone. You can change the tank thermistor if needed. An open or shorted thermistor can cause it. Contractor's Assistant: How long has this been going on with your Navien? Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. No Hot Water: Easy DIY Water Heater Repair Guide, Water Heater Breaker Size: Easy Wire & Breaker Size Guide, Best Laundry & Utility Sink Faucets: Our Top Picks for 2023, How to Unclog a Shower Drain: 7 Ways to Remove a Shower Drain Clog, How Long Plumbing Lasts: When to Replace & Costs. So yes, the expansion tank or system being improperly pressurized could create that error condition. NPNE Series > NPN-160E > NPN-180E > NPN-199E. Hi, I keep getting an error message on my Navien machine : E351 Contractor's Assistant: How old is your Navien appliance or part? Thanks for the detailed reply. I just discovered the issue this morning. Turns out, plugging the unit into a poorly grounded outlet can also cause this issue. CODE:E016PROBLEM:Overheated heat exchanger. If required, replace the thermistor. The E615 tells you about the irregularity in input and memory. It specializes in the production of gas, diesel boilers. Boiler Central Ltd provide finance via this website and is registered in England and Wales No 010483032 VAT Number GB351991381 Trading address is 100 Thornes Lane, Wakefield, WF2 7QX. The domestic hot water (DHW) does run at street pressure. If so, this guide is for you. If it does not turn on and off, you will see Navien error code 003 how to fix on the display screen. You can solve some issues by resetting the unit, but others require additional work. It's 12 degrees and I think the utility company is regulating the flow of gas. NPEA2 Series > NPE-180A2 > NPE-210A2 > NPE-240A2. djdavenport has it right- the heating system for most 1-2 story buildings with a boiler in the basement should be set to 12-15psi when at idle. Then, locate the flame rod next to the blower. Navien error code E012 means there is a flame loss. [Gas, Electric, Tankless Water Heaters Complete Guide 2021], 3 Cons Of A Tankless Water Heater? Inspect and clean the filter in cold water inlet. That said, even the best combi boilers and best system boilers do come to an end of their life, and when its time to get a new one installed, its essential to have a really clear understanding of what costs are involved. Non-condensing. Damage wiring to the thermistor at the hot water outlet can also create this problem. In this case, you can hire a certified plumber to do this task for you. CODE:E060PROBLEM:Abnormality in dual venturi. It happened suddenly so I don't think it scale buildup, I already cleaned the water filter for the unit. This is where its at right now. If water is supplied by auto feeder valve open over 5 minutes, the error (E351) is detected and displayed on the front panel. Navien E351 Error code fix explained - YouTube 0:00 / 3:21 Navien E351 Error code fix explained TheMillennialHomeowner 326 subscribers Subscribe 13K views 2 years ago Explanation for my. when the flue temperature e xceeds 230 F (110 C) for more. If the trouble persists, replace the control board or get in touch with the plumber for help. To fix the issue, you should either replace the recirculation pump or purge the air out of the pump. Abnormal operation: water pressure sensor Call or Text Blue Conservations trained Navien specialists at 484-469-0718. You can change the cold water inlet thermistor if necessary. To troubleshoot and fix Navien error code E030, switch the unit off for 30 seconds and then power it back on. Pennsylvania Contractor #PA099038 / Home Improvement Contractor license. off. So my Navien had a code E351 along with the ranch sign on. Ensure all return and supply lines are open and check the 2-way valves direction. Our Navien ncb-240e has an error code e.351. Navien heater. If yes, turn off the unit and dry the fan connector. I believe the error has happened when the filter is bypassed as well. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. With help of tech support we. Navien error code E441 is a sign of a problem with the hot water outlet 2 thermistor. Keeps shutting down displaying these codes E351 E352 E353. Allow it to dry for some time before fixing it again. A properly sized and operational expansion tank should keep the pressure fairly constant, regardless of whether the boiler is firing or not. This can be a nice and easy one to sort out! Alternatively, you can contact the technical support team at 1-800-519-8794 for help. Abnormal operation: cascade communication Call or Text Blue Conservations trained Navien specialists at 484-469-0718. If your only pressure gauge is the Navien itself, it's worth adding another to always have a "second opinion", and to allow filling the system before powering up the boiler. 8 years. I highly suggest you check the thermistor wiring on both cold water inlet1 and 2. Regarding this, get a multimeter and measure the resistance. It means there is some issue with the flow sensor or switch. Besides, the E782 indicates that there is something wrong with the main panel communication. Turn off the device for 30 minutes and then restart it. If you find any leak, fix the leaking issue. Protect the water supply and water heating equipment with eco-friendly water treatment solutions. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. It is not a common issue, but you should be aware of it. In most cases, the unit will flash this error message because of an electrically shorted thermistor. Clean the strainer and flush the heat exchanger if needed. | Home Improvement 2022Continue, Have you ever taken a bath when the tankless water heater was off? Navien error code E439 is indicative of a problem with the flow sensor. Navien error code E785 means there is a problem with the operation of the external flow switch. This error informs you there is something wrong while you reset the unit. Put it back and activate the unit. You can easily understand whether the dual venturi is operating correctly or not by running the water heater in dual venturi test mode. It is a temporary problem that can be fixed instantly. In the case of an error code E438, you may need to replace the pump, flow sensor, or PCB. Navien error code E407 is a sign of a problem with the hot water outlet thermistor. When I turn the faucet to hot the water pressure at the faucet doesn't change, but the system isn't heating. CODE:E012PROBLEM:Flame loss. Apparently the pressure is low and need to fill up. NPNU Series CODE:E439PROBLEM:Abnormality in flow sensor. FIX:Confirm all water supply and return lines are open. It can occur due to an open or short sensor. So, it will be worth reading the article. If the wiring is okay, you must replace the water adjustment valve. Error Code E353 It means there is some issue with a water pressure sensor. Yes, E351 is low water pressure. Call or Text Blue Conservations trained Navien specialists at 484-469-0718. Applications are subject to affordability, application, status and lending criteria. Abnormal operation: PCB Ensure that the electrical cord is properly grounded. For the Navien boiler error code 10e, youre probably looking at an issue related to the air pressure. Otherwise, you must replace the pump. Next, check the PCB electrically to make sure its getting sufficient voltage. Make sure the exhaust pipe is not obstructed. It informs you that the exhaust is overheating. I know that indicates low pressure - However, here is when things get tricky. Waterheateradvisors.Com Is A Participant In The Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed To Provide A Means For Sites To Earn Advertising Fees By Advertising And Linking To Amazon.Com. However, I don't want to keep the filter in bypass while we're home as the water is unsafe to drink. Check the high limit switch, the 3-way valve, and the PCB. Continue with Recommended Cookies. CODE:E441PROBLEM:Thermistor open or short circuited (hot water inlet 2). Locate the reset button on the heaters front control panel. Cons Of a Tankless Water Heater? Just want to make sure we're on the same page. ^ No, he didn't. Check if water leaks from the heating pipe. Initially, their products were not good enough and suffered numerous unexpected problems, but now they have stepped up, and glitches have become less frequent. Complete Guide 2022, How Much Propane Does A Tankless Water Heater Use? I highly recommend you contact the Navient Technical Support Team at 1-800-519-8794. To fix this error code, inspect the heating supply thermistors condition and the pump wiring connectors. We get it, but (1) terrylove.com can't live without ads, and (2) ad blockers can cause issues with videos and comments. Oct 16, I called the manufacturer and they had me do a reset and shut off/on the unit and the unit started working again but I had kept the heat on the 2nd fl. Abnormal operation: input and memory Call or Text Blue Conservations trained Navien specialists at 484-469-0718. It means there is some issue with the OT-remote controllers operation. Secondly, ensure you bleed the recirculation pump before operating it. Check if water leaks due to a defective heat exchanger. If it gets dirty, you must clean the filter for proper water heater operation. Ensure that the PCB version is compatible and check the ready-link cascade cable is installed correctly and the cascade settings. Heat was already on in one of the zones on the first floor since last night. So, a couple of thoughts. Flush the heat exchanger. This article will provide you detailed information about Navien flow sensor problems and error codes along with their meaning and recommended fix. Next, ensure the dual venturi is working properly. FIX: Confirm all water supply and return lines are open. Navien error code E046 means that there is a short at the heat exchanger thermistor. You will be able to take action to resolve it at the right time. Abnormal operation: flow sensor Reset the boiler from the front panel.

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