And while it was obvious the Royalton Chic resort was meant to be a partier's paradise, it fell short between the lack of people, more limited bar hours and necessary COVID-19 precautions such as social distancing. They had engaging entertainment each night and the vegas-ish rooftop party vibe was just as described. The views cant be beat. Be sure to ask for Ricardo & Ernesto breakfast time because they will definitely take care of you. Came for our honeymoon and the service was impeccable from start to finish. Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only: Beautiful Newly Built Resort - See 5,056 traveler reviews, 7,724 candid photos, and great deals for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only at Tripadvisor. Gym Their gym crew is amazing, try the TRX classes they were amazing and kicked my booty, literally I do cross fit and my bum was sore from that class, or maybe it was from the stairs. The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! The views are gorgeous all of them. We hope to receive you again very soon.Luxury RegardsJorge CastroGeneral Manager, Nice hotelvery clean. There are lounge chairs lined up along the beach for guests where you can work on your tan, dry off after a dip in the ocean and order a drink from the bar. Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer any business services? Your positive feedback helps to continue offering great quality options and service. We happened to see signage when searching for a bathroom down a hallway in the lobby. We will be sure to pass along your kind words to them and the rest of our team, including Alejandro, Levi, and Omar. This means your elite status won't be honored, either. I would visit again. Roof top Erik took us to the rooftop to check it out. Great job also to my pool and gym workout boys Eli and Daniel. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. Yes, free parking is available to guests. Also, I regret to read in your comment that we did not meet your expectations at certain points of your stay at the Resort. JorgeCastroRCUN, Gerente at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, responded to this review. There were also places right on the same stretch of beach to rent wave runners or book other water activities such as snorkeling. Laura checked on her daily she was her butler, highly recommend her as well. From other butlers, you could see them taking care of their guests. Certain hotels have resort fees. Last year I visited a Royalton property (had Diamond Club) in Punta Cana, and they were terrific and expected an even better experience at Cancun, but it had its highs and lows. Cancun is one of the most popular tourist destinations in Mexico, which is currently one of the international destinations U.S. citizens can visit without needing a negative COVID-19 test (though you will need a negative test to reenter the United States). I hope you can visit us again soon and we can change your perspective.Luxury regardsJorge CastroGeneral Manager. Soak up the sun by the rooftop pool, unwind in an elegant cabana with your favorite cocktail and savor refined Mexican cuisine all while enjoying panoramic views of the Cancun shoreline. Opened in 2019, it sits proudly on beautiful Chac Mool beach, which is towards the northern end of this popular peninsula. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! I dont think I had any premium alcohol with DC unless I went to the lounge and did it myself. Opened in December of 2014, this adult-only property is quickly becoming one of Punta Cana's most sought-after spots, thanks to its ultra-modern rooms, varied on-site dining options, and beautiful pool and beach . Speaking of room service, you could place an order from the TV. The servers at the pool are lovely - special thanks to Levi and Omar for taking care of us so nicely. We had not met Alex at this time, but he was also our butler and he too was amazing, always checking on us, to see if we needed anything, another valued asset to your resort. We hope to receive you soon once again at our Resort very soon.Luxury RegardsJorge CastroGeneral Manager, When we called to get a Room we asked for a good one, they booked, great, as soon as we arrived, the reception was awful not even a welcome beverage or anything, the reception guy just remark us the over charge stuff and never the things we were allowed and at the end after do the charge they offer us a Diamond pack, what it was not included and we have to paid if want to use the half of the place and facilities, and if you dont get that, you are like discriminate to several things, Bars, Pools, Restaurants, everything, why dont put the different choices since the beginning and we can decide as we want , we used to spend night in Cancn and Riviera very often and this was our worse choice ever, better go to Hyatt Ziva or even to Iberostar We paid accommodation from 9th till 11th of July 2019 , Rooms 105041 and 105043, Dear Abraham RThank you for your review and I can assure you that I have carefully considered your comments. Our first full day there, we took an afternoon walk just to see what was down the hotel zone strip. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy. We appreciate your feedback and hope that you had an overall enjoyable stay at the resort. For me, the highlight of the resort was the easy access to the gorgeous blue water of the ocean. I cannot recommend this hotel more, everything is great. Special thanks to Manuel, Alejandro, Ernesto and Violeta for making our team here so much fun. Before we even needed to ask we were being brought more rounds of drinks which we enjoyed. We were hungry by this time, so we headed to the buffet lunch. We were expecting to get our rooms first since we had been there for hours by this time, but nope they took them first. The performance was beautiful and the dancer was talented, but it seemed a bit out of place in the middle of our meal. The overall vibe was more relaxed (no belly dance performances mid-meal), and the food was excellent. And you're certainly not getting an authentic Mexico experience. Since Royalton Luxury Resorts will be joining the Marriott Bonvoy portfolio, I was excited about the prospect of earning Bonvoy points especially after a year of little to no earning. Diamond Club | Royalton CHIC Cancun Everyone must wear masks while indoors. The only downfall is you have to pay extra for top shelf liquors there but our Bartender Luis and server Brandon took great care of us and were sure we did not go without. There are markers on the floor to promote social distancing while you wait in line, and they take your temperature before you enter. The finest experiences and elevated luxuries are yours to share when you upgrade to the Diamond Club. Sitting 18 stories above the glimmering lights of the Cancun Strip, the newest Royalton feature. The second we walked through the doors, it was very clear that this resort while luxurious was probably not the vibe for my travel companion and me. We ended up paying for a Saturday "romantic" dinner ($150) because we couldn't lock in a reservation for the night and didn't want to do the buffet again. For even more premium amenities, upgrade to the Diamond Club. Marriott All-Inclusives: What You Need to Know - NerdWallet Thank you again, and we look forward to seeing you on your next trip to Royalton Suites Cancun!Luxury RegardsJorge CastroGeneral Manager. I would come back just to have Jonathan as my serve. Year Built: 2019. Let your inner foodie come out to party. Thank you for recommending the resort to your family and friends. CHIC by Royalton Luxury Resorts - Oyster.com Courtesy of CHIC Suites Resort. But for heaver fabrics that need more than a small hand-held steamer for wrinkle remover, that could be an issue. Take in the breathtaking views of the impossibly beautiful Caribbean or mesmerizing sunsets over the Nichupt Lagoon from your stylish suite, then set out for an effervescent adventure in lively Mexico. Samantha and Jesus are quite wonderful hardworkers. Room service took an hour to get to our room, and one person had to man multiple stations at the buffet. The drinks are very watered down. We did order room service for breakfast one morning. From here, you can gaze southwards across the many other hotels making up the famous Zona Hotelera. We will definitely be coming back! Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any great views? Right on the beach with an incredible view of the Caribbean. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. The resort also offers fitness classes to guests, including sunrise yoga, kickboxing, boot camp classes, zumba and more. more. The minibar just had water bottles and a few canned sodas and the coffee station was lacking. 5 Great Reasons Why You Should Visit Cancun's Royalton CHIC Suites This The resort map on the TV was blurry, and there was no easily-spotted signage to point me in the right direction. All taxes and fees were included (with the exception of a small environmental tax that added less than $3 total to the overall bill), which means no pesky resort fee tacked on at checkout. Tripadvisor performs checks on reviews. 214. But the music and lights from down below made it hard to go to sleep without closing the curtains and the ever-changing colorful lights still seeped in through the cracks between the two curtains. Wish I couldve stayed elsewhere and unfortunately will not be back. We'll run a soft credit check to find special offers, but it wont affect your credit score. Nothing but good things to say here :) Overall aside from the issues, I made sure to have a good time and I know 100% other guests had an amazing time. Improve earnings, maximize rewards and track progress toward dream trips. We also could order bottles, we got a rum, some got Grey Goose, others champagne. We went back at 3 to get our rooms, turns out that is the exact time they had airport shuttles dropping off others. For the first three nights, we had to contact the front desk for simple things like replacing the wash towels that housekeeping took and forgot to replace. Terms and Conditions Apply. Royalton Chic Punta Cana, an Autograph Collection All-Inclusive Resort & Casino (Dominican Republic). Bottom Line. Royalton CHIC Cancun, An Autograph Collection - All Inclusive Our points-obsessed staff uses a plethora of credit cards on a daily basis. 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