We have tried for a week now to get in touch with them to resolve, and help is so slow leading to a very, very disappointed toddler. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. United Kingdom England Greater London London Holborn and Covent Garden. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. Already a retailer or interested in partnership? Brown Thomas Arnotts Limited: DT. It didn't work either. I have no issues with routers, phones or computers but this device drives me mad every time. Launched in 2016 in Germany, Austria, and Switzerland, tonies is now available in thirteen different countries on three continents and offers a portfolio of over 700 Tonies. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Mum had already bought one so returned it as soon as it arrived on 4th March. The company just sends copy and paste apologies with no real help. Koala Bear with Gitarre Design Protective film Suitable for the Toniebox. We also really appreciate your feedback, we'll definitely take this on board as we always look to make tonies as beneficial as possible for all our young listeners.Make sure you sign up for our referral program to get FREE Tonies and keep the quiet/ fun times rolling! We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. They just pop a Tonie on top, its the ideal entertainment and for years to come I'm sure, its very versatile to age groups. The magical, musical storybox that brings songs, stories and joy to every moment of the day. Check out these Best Selling Tonies in stock now! My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. Hi Luke :)Thank you, that's such a lovely review, bedtimes are certainly not always easy! We, Yahoo, are part of the Yahoo family of brands. EQS-News: tonies SE / Key word(s): Preliminary Results/Annual Resultstonies SE: tonies exceeds revenue guidance for FY 2022 with a very strong US business and delivers on profitability outlook 02.02.2023 / 07:30 CET/CESTThe issuer is solely responsible for the content of this announcement.tonies exceeds revenue guidance for FY 2022 with a The idea sounds amazing. Here you will find the right contact person for every need! I bought this for my granddaughter, age 5, and she absolutely loves it. They then chose a second one to listen too while having a bottle and settling in bed. Zero customer service, dont waste your moneyUPDATE: We received this as a gift, Dear Caroline, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. We love our Tonie. They should speak to fairfax and favor. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. Hi Esra, thank you for getting in touch. The idea sounds amazing. Hi Baturay, thank you for getting in touch. They should speak to fairfax and favor. Lazy! I emailed to report a non charging toniebox and got a standard set up reply response. She can be wonderfully empathetic. Its an investment but definitely worth it! https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. Tonies at WHSmith. They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. We hope we can keep those imaginations flowing for a long time to come.Make sure you sign up for our referral program to get FREE Tonies so that those stories and characters never stop! Webtonies Audio Character for Toniebox, Favourite Children's Songs, Playtime and Action Songs for Children for Use with Toniebox Music Player (Sold Separately) 1,208. Its now Easter and this pathetic company hasnt been able to send a basic replacement part. 20% OFF* ALMOST EVERYTHING ENDS TODAY. If I could leave zero stars I would!! My son received one for his birthday but due to tags being lost we dont know who bought it him. There are constantly new Tonies being produced which are current for both children + also more educational ones as they develop. Discounts are sent as soon as new Offers are available (The frequency of those discounts may vary but will never be more than once a week.). It's as simple as placing a tonie on the Toniebox, and the audio begins to play. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! I contacted the company on several platform to see if could make the exchange. My dad bought my daughter a Tonie for Christmas and my son loved it so much we had to get him one in February for he's birthday! It is absolutely appalling service from Tonies and I would not recommend at all, quick to take money for purchases but not interested in resolving faulty items after less than 6 months use!!! Great concept, kids enjoy them. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. I contacted the company on several platform to see if could make the exchange. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! At present, the following three Steiff Soft Cuddly Friends are equipped with an audio play for the Toniebox in English. If your children love stories or music then I highly recommend! London. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Was so excited about getting this product.I ordered the brown creative tonie as to represent my daughter culturally. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. References to confirm are 1728708, 1776131, 1787817. The Soft Cuddly Friends are available directly in our Steiff Online Shop. The Toniebox is already in another household. The company are just incredible greedy and lazy by putting no effort into this product at all. It has been 5 days, I contacted customer services team today and I was told they can't give further information raised to issue supervisor team. Plus use our free tools to find new customers. Anyone can write a Trustpilot review. Click here! Chances are you also have a bad tonie so need to return it. Hey there!Thank you so much for this review, it's lovely to hear how much they enjoy it. Our North American version came w a European plug (it even shows a standard US Style plug on the box we got), fairly simply mistake! We are so glad we have been able to help, and that bedtimes are a fun time with a Tonie.We'd love to help make those bedtimes go further with a new Tonie! You can wash the three Soft Cuddly Friends with audio play separately from other laundry at 30C in mild detergent. Loved by over 3 million fam Find out how we combat fake reviews. This was not relevant to my complaint. The company are just incredible greedy and lazy by putting no effort into this product at all. Hi Sophie :)Thank you so much for your kind review, it's lovely to hear that your son is benefitting so much from this quiet time, and is even able to enjoy some other wonderful activities alongside. It's a real shame. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. So won't be recomending it further due to your lack of customer service. I emailed to report a non charging toniebox and got a standard set up reply response. The UI looks simple enough but you won't get good answers when you need help and they do not respond to emails. Plenty of 1 star reviews and you send the same responses. That was Christmas. (Running time: about 70 minutes)The cuddly animals are 20 cm in size and attach to the Toniebox by a magnet integrated in the audio play chip. Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies". 7.99 inc. UK VAT. All rights reserved. Code word: Hedgehog. We also ensure all reviews are published without moderation. Happy Parents. 4 months in, no updates or improvements to app or software. Follow us on social media to stay up to date! Chances are you also have a bad tonie so need to return it. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. It's fantastic to hear that the Tonies fun never stops, and is even being passed on!Make sure you sign up for our referral program to get FREE Tonies to add to the immense collection you already have! My kiddo was so excited but she never even got to try it. You can listen to how she manages to get everyone to play there afterwards. We decided to take the tonie plunge after seeing our friends child with one. FREE Delivery on your first order shipped by Amazon. I emailed 3 weeks ago and was told it would take up to 4 weeks. Combining a stylish audio player and collectable figurines, tonies makes listening to stories and songs intuitive, interactive and fun! People who are reading this can return theirs.. Here you will find the right contact person for Opened the box to find it didnt work. Great! Spoke to customer services who wouldnt do anything because we cant find out where its been bought from. I have no issues with routers, phones or computers but this device drives me mad every time. Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. You need a tonies Soft Cuddly Friend with audio play and a Toniebox. WebAdd to Basket. We decided to take the tonie plunge after seeing our friends child with one. We recommend using the "easy care" washing programme and a washing bag. People who are reading this can return theirs.. Plenty of 1 star reviews and you send the same responses. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. We love our Tonie. The Toniebox is designed for little listeners to use independently. You will be able to download your returns label and search for a drop off location close to you. Stories to listen to and cuddle at the same time. I returned some boots at the same time and the money was in my account 4 days later with clear communication to say they had firstly received it and then that my refund was in its way. With countless stories to hear, songs to sing, and whole worlds to explore, the possibilities are endless. Three of our new Steiff cuddly animals from our Soft Cuddly Friends series are equipped with an audio play chip sewn in, making them ready to connect to the Toniebox. Say hello to the Toniebox. But maybe a short note on frequently asked questions will help you? Anyone can write a Trustpilot review. He also shows his qualities when it comes to settling the "banana dispute" and making new friends tonies is the innovative award-winning audio system for children aged from 3 to 10 years old. Tonies rule ! We really enjoy our Tonie box and my young son loves to listen to the stories and choose the characters. It keeps both of us away from screens and being able to customize the included Tonie is a really good idea. Our bedtime routine is now more laid back and we can relax listening to the stories. I would recommend tonies 100%. Shipping worldwide (All orders are shipped from the UK!). Please do not put them in a tumble dryer or on a radiator. Get directions. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. 7.99 inc. UK VAT. I like the fact its screen free time and stories are so important for children. Purchased for my daughter's birthday. If I could leave zero stars I would! Taxes and shipping calculated at checkout. WebIn our EU online shop at tonies.com/en-eu we offer mainly British English Tonies, but also a selection of french and german Tonies. Amazing product, so much Choice and new Tonies being added.Highly recommend and can't wait to add more to our collection. Very short sighted on the basis that the mostly costly thing to buy is all the stories. Its a shame because I definitely wouldnt order anything direct. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Stories ans characters help them to develop their imagination. Verification can help ensure real people write reviews about real companies. Plus even relatives are able to get in on the act! Email us directly.. You don't email back! Code word: Turtle. The UI looks simple enough but you won't get good answers when you need help and they do not respond to emails. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. tonies uk holborn and covent garden london. It's fantastic to hear that the Tonies fun never stops, and is even being passed on!Make sure you sign up for our referral program to get FREE Tonies to add to the immense collection you already have! authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Something weve never seen before. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. I'd like to ensure we get your refund handled asap and we will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. So won't be recomending it further due to your lack of customer service. Verification can help ensure real people write reviews about real companies. It didn't work either. If you have any questions about the Steiff cuddly toys with audio play, please contact the Steiff customer service. Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! The Soft Cuddly Friends have a sewn-in audio play chip with a magnet that attaches them to the Toniebox. The only limits are your own imagination! Yes. No. It's a horrible cheap piece of hardware that's unfortunately got me tied due to the fact my daughter loves it and the idea of the product just seems perfect today. Elephant with Feathers Design Protective film Suitable for the Toniebox. At tonies, Investor Relations stands for consistent, proactive and transparent communication with the capital markets community. Your browser's Javascript functionality is turned off. We hope we can keep those imaginations flowing for a long time to come.Make sure you sign up for our referral program to get FREE Tonies so that those stories and characters never stop! The Tonie I bought for my grandson is now 4 years old + my granddaughter uses it constantly. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. Companies House does not verify the accuracy of the information filed, to choose the company information you want to be included on the certificate, the address you want the certificate to be delivered to (UK or international), to choose the document you want to be certified, the address you want the document to be delivered to (UK or international). It stopped charging in March, reached out to Tonies and was told to contact their customer services team which I have done 3 times, different references each time and not one response. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. An immersive, wondrous experience you can feel good about, but more importantly a community you can be part of now and for many years to come. WebTONIES UK LIMITED Company Profile | BISHOPS STORTFORD, United Kingdom | Competitors, Financials & Contacts - Dun & Bradstreet. Here you will be directed to the right contact person for partnerships and media requests. Find out more about how we are changing the way children listen to audio. Use this service to order a signed certificate of incorporation, which can include key details about the company and a statement of good standing. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They both love them and listen to them every night in bed, great gift ideas too. WebFor further information visit us at www.tonies.de or www.tonies.com. Please could you contact us at wecare@tonies.com?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. tonies is the creator and publisher of tonies, the innovative and award-winning audio system for children. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Zero customer service, dont waste your moneyUPDATE: We received this as a gift, Dear Caroline, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. Find out more about how we use your personal data in our privacy policy and cookie policy. Faulty product! Take off the Tonie to stop, tap the sides to change tracks and press the ears to control the volume. When you want to hear something different, just change Tonies to jump between audiobooks, music and stories. It goes against our guidelines to offer incentives for reviews. We also offer Creative-Tonies, which allow you to record your own stories or content. Find company research, Need help with your Toniebox, myTonies account, or order? Hello Maxine,Thank you very much for this lovely review, it's great to hear how much your little ones enjoying their Toniebox Make sure you sign up for our referral program to get FREE Tonies! Great product, the kids and us love itWish I had it when I was younger. It has been the best toy Ive ever bought them. Dismiss, Shop Updates are usually sent once a month unless there is an important update. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! tonies is the largest interactive audio platform for kids in the world. Date of experience: April 09, 2023. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! WebTonies have made a emotional at times stressful bedtime routine much better. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. Listen, Dear Charlene, thank you for getting in touch. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! All you need do is to link the Toniebox once to your WiFi. The audio play content is downloaded from the Cloud and from then on it can be played with the Soft Cuddly Friend at any time, even without WiFi. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. Use this service to order a certified copy of a document from a company's filing history. It has been the best toy Ive ever bought them. Its relatively easy to set up and there is videos on YouTube to show you how. They first asked for proof of purchase which I supplied and a photo of the item in question. I was told to sent two tonieboxes back that they could send us a new one. Delivery Information. https://tonies.com/en-gb/referral/James - Team tonies, These are brilliant. How do I connect the Toniebox Hoppie Rabbit likes to be ahead of the game when it comes to ideas. Webtonies UK. Write a short note about what you liked, what to order, or other helpful advice for visitors. As others have said very very poor customer service and I'm now concerned about this products quality overall. They then chose a second one to listen too while having a bottle and settling in bed. WebTonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. tonies employs over 400 people and has been listed on the Frankfurt stock exchange through tonies SE since 2021. Therefore, when selecting, please pay attention to the language version you need. Faulty product! I bought this for my granddaughter, age 5, and she absolutely loves it. Legal notice for Germany, Austria, Switzerland Site owner and contact Boxine GmbH Grafenberger Allee Yes, we are already working on many new ideas, so stay tuned! Highly recommend , Hey Doriane!We're so grateful for your review, it's lovely to hear that the whole house love their Tonies! tonies achieves revenue growth of 37% in FY 2022 with profitability hitting the tonies SE appoints Dr. Jan Middelhoff as CFO and expands its Management Board. If you would like to customise your choices, click 'Manage privacy settings'. Happy Kids. Lita Lamb, Hoppie Rabbit and Jimmy Teddy bear come to life night after night in the rays of moonlight and slide down a magical slide into the land of cuddly friends. We have 1 for my big boy and baby girl and they love it. We use dedicated people and clever technology to safeguard our platform. One thing I wish was a bit different Is having to smack the side of the box to change the story/song as this seems quite a loud way, especially if unwinding of an evening etc. Such a wonderful story teller . I just feel the characters are a bit expensive. Companies can ask for reviews via automatic invitations. My dad bought my daughter a Tonie for Christmas and my son loved it so much we had to get him one in February for he's birthday! Other Soft Cuddly Friends characters are available without audio play function. https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. Toniebox kids speakers replace over-stimulating screens with simple tactile controls. And once a bedtime story has finished, the Toniebox will automatically turn itself off and go to sleep. Easy, screen-free bedtimes is just one reason this kids audio speaker is loved by parents. WebTonies have made a emotional at times stressful bedtime routine much better.
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