ulta.com does not ship to international addresses. Ulta will look up your Govt Photo ID or your online account to track your order. The Same Day Delivery order cutoff time is based on your local store's closing time; you'll see that at checkout. RELATED: 30 Best Ulta Beauty Products of All Time. it's totally free! You may receive more than one shipment notice as items in your order ship, but. You may also return through the mail. How much is Ulta free shipping? You will not be charged for the out-of-stock item. ago erininva 3 mo. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. Expired coupon/reward certificates will not be accepted. If shopping ulta.com through desktop, on the right above the Order Summary, you have the option to "Make This Order A Gift" or "Add Coupon Code". Review all items and quantities in your cart. If on Mobile App, press Save and Continue. To add a coupon, click on "Enter a coupon code" and enter or paste the code there. Does Ulta Do Cash Back - SpentApp No need to have the original printed receipt when you make a returnat ULTA stores if you used your ULTAmate Rewards Membership number*. 16 Best Loungewear Brands for Show-Stopping Comfort, 13 Sites like Rent the Runway (2023 Update), 14 Stores like Ulta to Shop Beauty & Skincare Products. The same perk applies to purchases you made using the Ulta Beauty app or on Ulta.com. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. If you receive a dissatisfying order or a gift you want to return, you have 60 days to do so and get a refund, an exchange, or a replacement. All items should have all accessories with them. You have the option to either have your entire order shipped or remove the items not available in store prior to checking out. While there may be exceptions for products that are returned in brand new condition, Ulta maintains astrict policyagainst reselling any items that have been damaged or used, or that have expired. For in-store returns, you can show the Ulta associate at the store one of these four "receipt" options: Your confirmation email on your phone Your Ultamate Rewards Member number, ID, or phone number Your Ulta.com account email or phone number **Total delivery time includes processing and carrier transit time. Ulta Beauty's policy does not permit the resale of used, damaged or expired products. You have the option to either have your entire order shipped or remove the items not available in store prior to checking out. ago Do you have an Ulta loyalty card? To checkout, click on the bag in the top right corner. Not all Shipping Methods are available for all shipping addresses. You won't be charged for an unsuccessful order submission and the temporary hold will expire automatically within the timeframe set by your financial institution. Sign up here! Please note that not all in-store coupons and promotions can be redeemed on ulta.com and not all ulta.com coupons and promotions can be redeemed in-store., Only one coupon code may be redeemed per order on ulta.com and each coupon code may only be redeemed once. Our Standard Shipping combines the capabilities of UPS, USPS, and several regional carriers to deliver packages to you more efficiently. 1. If not, please contact Guest Services through the options toward the bottom of the page. See below for details. You will receive a notification once your product has been reviewed. Wrong shade? Terms & Conditions | Ulta Beauty One of the benefits of signing up for a free Ulta Beauty account is the ability to check your order status at any time. While Ulta doesnt seem to limit returns as hard as Sephora does, they still state that they will limit returns as they see fit. However, if you choose to mail your return to Ulta Beauty, we ask that you cover the return shipping charges. Under shipping type, you will confirm your payment method and Ultamate Rewards Members will have the ability to redeem points if they would like to! Once you finish adding products to your bag, proceed to Secure Checkout and confirm your shipping and payment information. You'll then be able to pull up all the information about the order, including its status. If you think you'll ever return something to Ulta, just make an account with the person checking you out. In order to offer the best shopping and product-return experience to as many guests as possible, Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud). Contact Guest Services through the options toward the bottom of the page. Refer to the Shipping details above for available Shipping Methods for your address. Scroll through the home page to discover new arrivals, trending items and more. If shopping ulta.com on desktop, this is to the right of the screen. Free standard shipping on any $35 purchase, New and online only! Rewards points earned on a product being returned will be deducted from your account., If you redeemed your rewards points to buy an item and then return it, those points will be immediately added back to your Ultamate Rewards balance., If you purchased multiple items in a transaction and you only return one item, you will have the proportionate number of points added back to your Ultamate Rewards balance. This will largely depend on the situation, as well as the discretion of the manager. Thankfully, with how understanding Ulta is, you can return products without a receipt. Missing Item? You can still return makeup to Ulta without a receipt if you're a member as Ulta can trace your order using your member ID or your phone number. Not a member? Use Tab to access the results, Purchasing our products is the beginning of a long-lasting relationship. This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. Hazardous materials include: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). Missing Package? Click here for more details. An online or in-app purchase can be returned to us by mail or by bringing it to any one of our Ulta Beauty stores. Once ready, click "Add To Bag" and the item will be placed in your bag as indicated by the bag icon in the top right of your screen. You can also send a text to guest services at 309-650-8582. ; The Simply take returns policy if we provide your item to. 3 - Always Try to Return Items (Even if past the return window) - Their policy is pretty lenient and most locations let you return stuff for store credit well beyond their stated . Orders placed with Ulta Beauty gift cards, Orders placed with Ultamate Rewards points. When checking out, if you choose to pick up in store, those items will show as not available within the cart. You may also search by item name, key word, SKU, brand, etc. If you would like to exchange a product for the same item, no payment is required - just bring it in and you're good to go. Guests will be asked to provide a valid government issued ID (i.e. Same Day Delivery may be chosen for applicable stores when on ulta.com through "Pickup in Store" as well. Send your returns through ground-only shipping, especially if any items included in your return contain hazardous materials. Excludes Beauty Services from The Salon, Dermalogica Skin Bar and Benefit Brow Bar. Just make sure that you also bring in your original email order confirmation and packaging slip in order to make sure you get the full refund. Ulta Guest Services | Ulta Beauty You can return a product to Ulta within 60 days for a full refund. Without a receipt you can get in-store credit. But as long as you limit your returns to the occasional product that just doesn't work out, you should be fine. Single-use coupons used on your original purchase cannot be returned. , It is important to note that not all items available online are available in store. Those points will be available for use on your next transaction., You can always choose to exchange the item you purchased using points for something else in the store and receive the same discount.. Bear in mind that most returns are subject to the 90-day Target return policy. If you don't have one right now and don't have the receipt either, please don't take it out on the cashier that's going to be ringing you up. The only exception is if you used your Ultamate Rewards ID at purchase - they can look up your receipt through this. ; To Ulta likewise acknowledges returns without a receipt. By logging into your account, you should be able to find all the verification info you need to get a full refund. In general, you're likely to have much better luck if you don't return items overly frequently, aren't rude, and are willing to accept a store credit. Territories, PO Boxes, APO/FPO addresses and oversized packages.. Your financial institution will place a temporary hold on your card for the amount of the order when: The temporary hold is in anticipation of the order being shipped. Otherwise, the refund will be made in the form of an in-store credit. Ulta.com ships to contiguous U.S. states, Alaska, Hawaii, U.S. Online purchases returned to an Ulta Beauty store without the original email order confirmation and packing slip (or cannot otherwise be verified within our systems) are only eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. To avoid return shipping costs and speed up your refund, you may return merchandise to any Ulta Beauty store (see Returning your online order to one of our Stores). You will receive a notification once your product has been reviewed. You'll also need to present a valid ID. If on Mobile App, press Save and Continue. No problem for Ultamate Rewards members! Yes, we offer gift bags, including a decorative ribbon on most items. Please review the specific exclusions or restrictions with each Ulta Beauty coupon or promotion prior to redemption. If you didn't get points for a recent purchase, please log into your Ultamate Rewards account and complete this form within 30 days of your purchase to claim a points credit.If you run into any issues while attempting to add your transaction, please contact Guest Services through the options toward the bottom of the page.